Oath Subscription Terms and Conditions
The following terms and conditions apply to subscription orders purchased from the Trove Nutrition, LLC (“Trove Nutrition”) for Oath Nutrition® products and are in addition to all other standard terms and conditions, warranties and guarantees regarding the use of the otahnutrition.com website and Oath Nutrition® products. If any portion of these terms and conditions conflict with any other term, condition, grantee or warranty listed above, the Subscription Program Terms and Conditions will apply.
Delivery Frequency: Current subscription frequency options are for delivery every 2 weeks, 4 weeks, 6 weeks or 8 weeks. Customers may not have multiple delivery frequencies under the same subscription. If a customer desires to have multiple delivery frequencies, they must order multiple subscriptions. All deliveries’ frequencies are based on shipping dates from Trove Nutrition or their warehouse and not the date of delivery. Trove Nutrition is not responsible for, and does not guarantee, any specific delivery date.
Unavailable Products: Occasionally a product may be out of stock, discontinued or otherwise unavailable at the time a subscription order is due to be fulfilled. If the product selected in a subscription is unavailable, and any backup options if appliable to their subscription, Trove Nutrition will attempt to notify customer of the product’s unavailability. Customer may then choose a new flavor from any in-stock and available options or may choose to skip the upcoming delivery. If customer does not specify an available alternative, or select to skip the upcoming delivery, Trove Nutrition shall send customer an alternative product that they deem to be the closest match to the subscription product, or may cancel the upcoming delivery if no close match is available. Trove Nutrition is not responsible for any communications regarding unavailable products that are not received by the customer, including but not limited to as a result of undeliverable email and spam filtering.
Subscription orders are not guarantees that any product will continue to be available by Trove Nutrition. Trove Nutrition reserves the right to discontinue any product at any time. If a product is discontinued, Trove Nutrition will attempt to contact customer and the subscription for the discontinued product will be cancelled.
Cancellation: Customer may cancel their subscription by logging into their account or by contacting customer support through one of the methods listed on oathnutrition.com.
Scheduled deliveries may not be cancelled within 72 hours of the delivery’s ship date. Upon cancellation, customer shall be charged for any scheduled deliveries which can not be cancelled. Unconcealable deliveries will be fulfilled, after which all additional future deliveries will be discontinued. Cancelled subscriptions may not be “revived”, however customer may order a new subscription for the same products.
Additional Term:
Subscriptions are only available for delivery in the United States of America.
Subscription orders must have a valid credit card associated with the account and be authorized for reoccurring payments. Trove Nutrition reserves the right to cancel the subscription of any customer whose payment method on file expires, or which a provided payment method is rejected by the customer’s issuing bank.
The Oath Nutrition Satisfaction Guarantee does not apply to subscription orders. If you are unsure if you will like a product flavor, please place an individual order of that flavor prior to initiating a subscription
Returns of products ordered under a subscription are not eligible for a refund of the shipping cost and shall incur a 15% restocking fee.
Trove Nutrition reserves the right to cancel any subscription that it deems in its sole discretion to be fraudulent, illegal or which Trove Brands has determined that the fulfilling of which would result in undue risk or burden to Trove Brands.
Trove Nutrition reserves the right to discontinue the subscription program and cancel all subscriptions at any time, with or without notice.
Trove Nutrition reserves the right to modify or amend these terms and conditions at any time, with or without notice.